Pepshop / Help centre
Vendor guidePrepare your shop

Check products, prices & stock

Check the package a customer will actually receive, not just the product name.

4 steps
Before you begin

Use your approved catalog as the reference. A product can have several packages or variants.

See where to go

Open the product — local demo shop
Demo shop · use the matching control in your own shop. Open full-size image ↗
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Open Product catalog

Find a product and open its details. Check the name, description, images and any lab-report link.

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  1. Open Product catalog

    Find a product and open its details. Check the name, description, images and any lab-report link.

  2. Check every package

    Review strength or size, units per package and SKU. Make sure the package name tells the customer what one ordered quantity means.

  3. Check price, stock and warehouse

    Use Price List for a compact view. Check the currency, package price, available stock and assigned warehouse. Review changes before saving or publishing.

  4. Check the public product

    Open the shop and select the same package. Confirm the displayed price, quantity and availability match.

What you should see

The public package matches your catalog and can be understood without asking you to explain it.

Open Product catalog

If something is not right

You cannot publish changes

Some vendor roles can prepare a draft or CSV for staff review. Use Catalog updates or send the exported file to your onboarding contact; do not create duplicate products.

Keep stock current

Update stock when availability changes. A shipping quantity may be limited by tracked inventory and previous shipments.