Pepshop / Help centre
Vendor guidePrepare your shop

Your first-day checklist

Six checks before you share your shop with customers.

6 steps
Before you begin

Keep your onboarding email and approved catalog nearby. You can tick off each check on the vendor help page.

  1. Sign in to the right shop

    Open the vendor portal link from onboarding. Check the selected shop name before changing anything.

  2. Add your logo and introduction

    Open Storefront. Check your display name, logo, headline and description. Save, then open your public shop to check the result.

  3. Check what customers can buy

    In Product catalog and Price List, compare package sizes, prices, stock and warehouses with your approved catalog. Check product images and lab-report links where provided.

  4. Check customer payment routes

    Open Customer Payments. Verify every enabled asset, network and receiving address. Do not change a working address just to follow this guide.

  5. Check delivery coverage

    Review Shipping overview and Destinations & rates. Check a supported country on the public shop and confirm a delivery option appears.

  6. Check your contact details

    Confirm that the vendor inbox from onboarding is monitored. Keep your shop link and support contact ready. Read the shipping guide before your first paid order.

What you should see

Your shop details, catalog, receiving details and delivery options have been checked. Share your shop when these match your business.

Open vendor portal

If something is not right

This checklist is yours

Ticks are saved on this device. They record your own checks; they do not change shop settings or enable payments.