Pepshop / Help centre
Vendor guidePrepare your shop

Add your logo & description

Make sure customers recognise your shop and understand what you offer.

4 steps
Before you begin

Have your logo file and a short, accurate introduction ready.

See where to go

Open Storefront — local demo shop
Demo shop · use the matching control in your own shop. Open full-size image ↗
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Open Storefront

In the vendor portal, select Storefront. Confirm you are editing the correct shop.

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  1. Open Storefront

    In the vendor portal, select Storefront. Confirm you are editing the correct shop.

  2. Upload or choose a logo

    Use the logo upload control or choose an existing asset. PNG, JPG, WebP, AVIF and SVG are supported; raster images can be cropped and optimised.

  3. Write the shop introduction

    Review Display name, Headline and Description. Describe your catalog and service clearly. Keep shipping promises consistent with your actual delivery settings.

  4. Save and check your shop

    Select Save storefront. Open the public shop and check the logo is readable and the introduction is correct on a phone as well as a computer.

What you should see

Customers see the saved shop name, logo and introduction.

Open Storefront

If something is not right

The logo looks cropped

Use a version with space around the mark, or adjust the crop. Check small text at the size customers actually see.

An upload fails

Choose a supported image file and try again. If it still fails, send support the file type and error text, without account credentials.