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Vendor guide

Start with the essentials. Come back whenever an order needs your attention.

First-order checklist

0 / 6 checks complete on this device

Your own checklist. Ticking a box does not change your shop.

Six checks before you share your shop with customers.

Make sure customers recognise your shop and understand what you offer.

Check the package a customer will actually receive, not just the product name.

Verify the currency, network and address for each customer payment route.

Make sure your warehouse can deliver where your customers are ordering.

Understand what was bought, whether it is paid, and what still needs shipping.

Keep packing and follow-up details with the order.

Record the package, tracking number and items you are sending.

See who is notified, what triggers it, and what to do next.

Keep a refund request, review and completed refund distinct.

Review changes before they reach your public shop.

Find quick-buy links, promotions, reports and connected tools.